P A Y M E N T S
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Only PayPal, Stripe, and ApplePay payments accepted and due immediately.
If you need assistance with the purchase process, please contact me and it would be my pleasure to assist you.

 

S H I P P I N G
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United States: 
$4.25 for the 1st item
25¢ for each additional item

Canada:
$11.00 for the 1st item
75¢ for each additional item

Everywhere else in the world: 
$14.50 for the 1st item
75¢ for each additional item
{ Please be sure that you are informed about your country's custom fees, prior to placing your order, as I cannot be held responsible for these additional charges. }

*Solshei* is open Monday-Friday from 9am - 5pm (U.S. Eastern time zone), therefore, orders placed after 5pm on Friday will be considered as placed on the following Monday.  All packages will be sent via USPS.  U.S. packages will be sent with delivery confirmation.  Please allow 2-5 business days for your order to be processed and shipped.  Items will be delivered to the address in your account.  Most international packages arrive between 1 and 2 weeks, however, depending on the country of destination and its customs regulations, delivery may take up to 6 weeks.

Multiple orders placed by the same buyer will not be, automatically, combined when processing.  Should you wish to add to your original order, please make sure to contact me in order to take advantage of the multiple items shipping discount.  This request will only be honored if your orders have not yet been processed and packaged.  If granted, your shipping fees will be adjusted and credited accordingly.   

 

R E T U R N S
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If, for any reason, you want to return your item/s, you must contact me within 2 days of receipt of item/s so that we can make return arrangements.  Item/s must be postmarked and returned within 7 days of receipt of item/s.  This includes items arriving damaged/defective.  So as to avoid any uncertainties from either party, it is best to ship item/s with a trackable method as, for instance, delivery confirmation.  Please make sure to, securely, wrap the item/s to prevent any damage during transit.  Refund (less shipping fees) will be issued within 3 business days of receiving item/s.  Items noted as 'custom-made' are final-sale. 

 

----------------------- Solshei resides in a smoke-free studio -----------------------


 


*~ hablo español ~*